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11 Questions You Must Ask From Your Home Warranty Provider

Home July, 12, 2025

Owning a home can be expensive, stressful, and enjoyable all at once. Of course, the priority when purchasing a home is to safeguard the people and possessions inside. But figuring out how to do that most effectively can be challenging. There are home warranties to take into account in addition to standard insurance. They can lower your out-of-pocket repair expenditures by thousands of dollars. It also boosts the value of your house if you plan to sell it soon.

What is a Home Warranty?

If you're in the market for a new home or plan to buy one soon, you've undoubtedly heard the term "home warranty" more than once. Home warranties are contracts that help you cover common costs such as system and appliance repairs and replacements at a reduced rate, as long as the system or appliance falls within the coverage window.

What is the difference between Home Warranty and Home insurance?

A warranty differs from house insurance in that it covers any appliance repairs as well as any plumbing or electrical issues that may arise. Insurance protects the house's structure as well as any personal items such as clothing, electronics, or jewelry. It also covers your liabilities if someone is injured on your property. While you may be well aware of the advantages of insurance, a home warranty covers all appliances, whether in need of repair or replacement.

But what should you know before purchasing a home warranty? We came up with a list of 11 crucial inquiries.



1. What does the Home Warranty cover?

First and foremost, you should understand what the home warranty covers. Examine your home and make a list of all the appliances and other warranty items you have. Then mark the ones you don't want to be covered by a warranty.

You can use this information to ensure that you choose a policy that covers exactly what you require — nothing more, nothing less. Of course, warranties do not cover everything in your home, so look for a warranty that covers as many of the items on your list as possible. One such home warranty provider is Select Home Warranty. It is one of the best in industries that gives the best Home Warranty full protection cover to its customers.

2. What is not covered by the home warranty?

Another critical question to ask the home warranty company is about the warranty's exclusions. Many home warranty companies frequently exclude specific situations or items from their warranty contracts. Even though it is clearly stated in the agreement, you should inquire just in case. Otherwise, you may be required to pay for repairs or makeovers that you thought were covered by the warranty.

3. What are the company's limitations on home warranties?

Most companies, it has been observed, limit the amount in dollars that the warranty will cover. In certain situations, some companies limit the amount covered. They will, for example, limit the cost of repairing electrical appliances. Other service providers may limit the total cost covered in all situations for a set period. You will be held liable if the expenses exceed the covered price. To avoid surprises later, you must learn the price covered for each item under the warranty contract. Before signing an agreement with your home warranty provider, you should ask them the following questions.

4. Who are the company's contractors?

Home warranty companies collaborate with contractors to provide home warranty services. To ensure that you are working with honest, responsible, and dependable people, you must first determine who the contractors are. In addition, inquire about how the warranty company handles subpar contractors. You should also inquire about how the company handles contractors who do not provide quality services. Check the licensing of contractors to see if they are legally allowed to sell such services in your state.

5. How much does a home warranty cost?

The majority of home warranty providers charge this type of fee. The first is a service fee, and the second is a monthly or annual premium. High premium cost plans are typically offered for higher limits that cover high expenses. Low premium fee plans, on the other hand, have lower limits and cover significantly fewer expenses. However, focusing solely on the price is also unwise. You must select a policy that strikes the right balance between pricing and covered expenses for you. As a result, learn everything you can about how warranties work.

6. How quickly will warranty claims be handled?

It is critical to understand how long it will take the company to resolve an issue after it is reported. When an appliance needs to be repaired or modified, it can be quite inconvenient. The majority of home warranty providers provide services 24 hours a day, seven days a week. However, some service providers may only work on business days. This is critical because an emergency can occur at any time. As a result, it is preferable to have an idea of the response time of the company with which you wish to contract.

7. Are pre-existing or unknown situations covered?

It is critical when purchasing a home from someone else and wishing to obtain home warranty service. In such a case, an unwanted or pre-existing condition may arise, which must be addressed immediately. Some businesses will cover these costs, while others will simply exclude them from the plan. As a result, hiring a company that covers the costs for unknown and pre-existing situations is essential.

8. What are the available upgrade options?

If you are considering additional appliance coverage, you must first determine what types of add-ons and upgrades your home warranty provider provides and how much they charge for them. This may help you save money depending on your financial situation.

9. What is the refund policy?

You may consider canceling your home warranty policy at some point. Cancellation policies differ from one company to the next. As a result, it is advised to learn the exact terms and conditions for canceling an unwanted policy.

10. Has the company received any industry awards or certifications?

Industry recognition, certification, and awards are indicators of a company's market performance and reputation. To ensure a company's legitimacy, you may need to conduct a brief investigation into its affiliations, recognitions, and certifications.

If you are looking for a certified Home Warranty provider then it is 2-10 HBW. It is because 2-10 Insurance Services works with reputable insurance companies, compares rates, and assists you in determining the best coverage for your needs, budget, and goals.

11. What other services does the warranty provider company provide?

When looking for additional types of home services, your warranty company might be a good place to start. Non-warranty services such as pest control are sometimes provided by home warranty providers. In such cases, it is best to inquire ahead of time about the additional services provided by your warranty provider company. You may be able to negotiate a discount for bundling services this way. In short, if you do your homework before hiring a home warranty company, you may be able to save money and time.

Additional Advice

Finally, always read the fine print. Be aware of any additional costs, loopholes, or nuances in your contract so that you can be ready for any situation and expect the unexpected. Purchasing a home can be challenging, but protecting your appliances does not have to be.