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1-800 Contacts Review : Best Online Retailer of Contact Lenses

Vision July, 13, 2025

1-800 has been an American-based contact lens retailer since 1995. In 1995, it was the first American firm to sell contact lenses online. The company is known to be one hundred per cent authentic.  

The brand sells its products both offline and online. 1-800 contacts are well known for their high-quality and branded contact lenses. Apart from this, they also take an online eye exam. So even if you don't have a prescription, you can get your eyes checked on this site for free.  

Features 

Subscription- It is one of the few brands offering subscription facilities online. By subscription, it means that you can subscribe online on 1-800 contacts site and get a new pair of contacts sent to you as soon as you run out of the old ones.

Online vision test- The most striking feature of 1-800 contacts is that they offer free online eye exams. If you don't have a prescription, you can get your eyes checked at this site. Also, the eye exams conducted by them are one hundred per cent free.

Customer services- They offer customer care services 24/7. It means that if you have any issues and queries concerning the product, you can get them settled at any time of the day without any hassle.

Price match guarantee- The company claims that you will get your full money back if you get lenses at a lower price than those sold by the company. The only condition is that the lenses should be of the same brand and of the same quality. 

Free shipping-  The branded contact lenses sold by 1-800 contacts offer free shipping. But, the shipping fee is accessible only for standard delivery.

Telehealth laws- the company advocates for more telehealth laws so that the maximum number of people can benefit from the eye care facilities. 

Products and Services 


Contact Lenses

You will find almost all varieties of contact lenses at the website of 1-800 contacts. 1-800 contacts sell bifocal lenses, multifocal lenses, astigmatism lenses, and prescription lenses. The quality of these lenses is outstanding.  

The different brands sold at 1-800 contacts are Acuvue, AirOptix, Biofinity, Biotrue, Dailies, Fresh Look, and Pro clear. The company sells quality products at reasonable prices. 

Spectacles

 

The only area where the company packs are that they do not sell eyeglasses themselves. So, you will not find eyeglasses on the site of 1-800 contacts, but they do not entirely lack in this sphere. They are in partnership with Lingo eyewear.  

Lingo eyewear is an online retailer that deals in eyeglasses. They sell prescription eyeglasses and anti-blue light glasses. You can also try the lenses virtually on their site. 

Eye Exams

 

The eye check-up at 1-800 contacts is a straightforward process. They have certified ophthalmologists who will check your eyes and provide you with a new prescription free of cost. The only things you require for the glasses prescription are: 

  1. It would be best if you had a laptop, computer, or mobile phone.
  2.  Your credit card or your driving license for your details.
  3. Your old prescription. This step is optional. If you don't have a prescription, you can still get your eyes checked.  

You need to keep in mind that the ophthalmologists on this site only provide you with your eyesight prescription. They do not tell you about your eye health. They do not provide you with comprehensive details about your eyes.

How to order your lenses from this site? 

The purchase of products from this site is a straightforward process. You don't need to waste your precious time visiting the shop. You can purchase them online. 

BEFORE YOU BUY

The steps involved in buying contact lenses from 1-800 contacts involve filling in your prescription details. Now there are three possible conditions here. 

The first one is that you have your renewed prescription. So just go and fill in the details asked.

If you do not have a prescription, you can get your eyes checked by an ophthalmologist on this site.

The third one is that you have a prescription, but you have lost the paper. Don't worry, and we have that under control. You just need to tell us about your doctor, and we will arrange it from there. 


HOW TO BUY? 

The buying process is an easy three-step process: 

  1. Search for a brand of your preference. You can select from any of the available options on this site. You can even cut the process short by selecting your current eye lenses brand.
  2. Fill in your prescription information. You can upload a picture of your prescription, or you can also enter the details manually. 
  3. The last step would be to fill out your payment and shipping details. They will deliver the product to the specified destination within two to three days.

Price of products

The prices of the lenses are very similar to other online sites, with the starting price of the contact lenses being approximately $55 to $100 and more. The overall cost of their products depends upon the contact lenses' quality, size, color ,design, lens case and lenses solutions

You can also pay them via your insurance, FSA, or HSA money. The brand is in contact with several insurance companies. So, enter your insurance details, and they will take them into account while deducting your payment. Moreover,1-800 contacts offer a price match policy, according to which they claim that if you find the same brand lenses at a lower price at any other site, they will return your entire amount.  

Return Policy at 1-800 contacts

The return policy of the company is very simple. If you change your mind about the purchase while the box is still sealed and intend to return it, the brand will exchange it for free. Also, if you receive damaged eye lenses in any case, the company will replace your lenses. But this policy applies to only contact lenses and does not include eyeglasses.